Getting into college is an education milestone, but for many students, staying in college and navigating the educational, social/emotional and financial demands is a much bigger challenge. That’s why Western Piedmont Community College and Dogwood invested in College Success Coaches to aid students in their college education journey. The college created positions for two Success Coaches responsible for contacting and regularly interacting with students, especially important during the COVID-19 pandemic and virtual learning. Coaches help students understand “how to be a student” in addition to how to engage in their virtual classes. Research shows that students assigned a coach are 4% more likely to stay enrolled for two academic years and that success coaching results in a 9% increase in credential completion.